Intelligent Operations helps businesses build AI skills and easy-to-use in-house AI tools using the latest platforms like ChatGPT, Gemini, Grok, and Copilot. We turn messy, everyday data into practical workflows and insights that reduce administration, speed up decisions, and improve customer experience. We focus on low-risk, high-impact use cases that show value fast and scale when you’re ready.

1. We teach and co-design practical AI workflows with your team. Using real tasks to create reusable prompts, templates, and simple automations inside the tools you already use.

2. We build practical AI solutions that work alongside your team. Automating routine and time wasting tasks.

3. Your team stay in control from day one. We prioritise up-skilling existing staff and human-in-the-loop oversight, so AI supports decisions rather than replacing them. This helps overcome cultural resistance to AI and builds genuine buy-in.

4. Led by Founder and CEO, Blake Lawrence, PhD, is an experienced educator with more than 10 years of university lecturing in psychology and advanced statistical data analysis, a published researcher (40+ papers), and an experienced leader with strategic project evaluation expertise. Blake is also a Google Cloud Generative AI Leader with credentials in grounding, prompt engineering, and secure and responsible use of AI.